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Senior Customer Reliability Engineer

Company: VirtualVocations
Location: Santa Barbara
Posted on: March 23, 2025

Job Description:

A company is looking for a Senior Customer Reliability Engineer, Infrastructure.
Key Responsibilities

Provide solutions to customers to ensure their success with the products
Troubleshoot customer environments and actively engage in triaging issues
Build and maintain monitoring and alerting systems while enhancing customer documentation

Required Qualifications

5 years of experience with large, complex SaaS infrastructures operating at scale
Commercial experience managing Kubernetes clusters
Experience with production distributed systems on major cloud providers (AWS, GCP, Azure)
Strong Linux experience and knowledge of operating and monitoring distributed systems
Experience with observability tools and handling customer issues

Keywords: VirtualVocations, Santa Barbara , Senior Customer Reliability Engineer, Engineering , Santa Barbara, California

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