Assistant General Manager

Company: Private Listing
Location: Los Angeles
Posted on: November 2, 2024

Job Description:

Manage a high-volume, upscale restaurant on LA's Westside with a positive, hands-on approach. Title will be determined upon hire depending on experience level. This lively concept appeals to a local crowd with its biodynamic wine list and elevated Southern California cuisine. Key responsibilities include overseeing the FOH team, ensuring the team is knowledgeable on menu items, and providing support for the GM in a positive manner. Additional responsibilities include ordering, inventory, and scheduling, as well as ensuring exceptional guest experience and resolving guest issues. The ideal candidate will have a proven track record of success in upscale dining, impeccable leadership and service skills, and the ability to work a mix of days, nights, and weekend shifts.

• Oversee the FOH team
• Ensure the team is knowledgeable on menu items
• Hire, train, motivate and coach team members
• Provide Support for GM in positive manner
• Ordering, inventory, and scheduling
• Perform all aspects of the job with a high level of professionalism and integrity
• Ensure exceptional guest experience in all areas
• Establish a positive work culture that is in line with company culture, values, and philosophies
• Provide an excellent guest experience and resolve all guest issues
• Maintain, support, and promote company culture and philosophies
• Take initiative and help to build business and repeat customers
• Contribute to controlling costs and maximizing efficiencies
• Maintain health, safety, and sanitation standards
• Hold team accountable to high standards while remaining hands on and leading by example
• Assess employee performance and provide helpful feedback and training opportunities
• Understand and comply with CA labor laws
  • Minimum 2 years' experience as Restaurant Assistant General Manager (AGM) or 4+ years as a Restaurant Manager, Food & Beverage Manager, Dining Room Manager, FOH Manager, or Hospitality Manager in a full-service, upscale, high-volume restaurant or comparable concept
  • Passion for food and beverage
  • Basic understanding of administrative functions and controlling cost of goods
  • High attention to detail
  • Reliable and punctual
  • Excellent communication skills, both verbal and written
  • Strong sense of integrity and initiative
  • Strong interpersonal, leadership, coaching, and conflict resolution skills
  • Ability to prioritize and manage time effectively
  • Ability to analyze processes and information, identify problems and trends, and develop effective solutions and strategies
  • Commitment to providing exceptional service to guests and support to staff members
  • Exceptional standards for cleanliness, health, and safety
  • Ability to thrive in a high-pressure environment
  • Computer proficiency, including the use of Microsoft office
  • Flexible schedule, including weekends, and on holidays
  • Must be able to work a mix of day, night, and weekend shifts
  • Food safety certification
    • Base Salary in the $75k-90k range D/O experience and title
    • Bonus Structure
    • 100% HMO Medical Coverage
    • Cell Phone Allowance
    • PTO Plan

Keywords: Private Listing, Santa Barbara , Assistant General Manager, Executive , Los Angeles, California