Floor Operations Manager

Company: Established West Hollywood Restaurant
Location: West Hollywood
Posted on: November 2, 2024

Job Description:

Job Title: Floor ManagerJob Summary:We are seeking a highly skilled and experienced Floor Manager to join our team at Established West Hollywood Restaurant. As a key member of our management team, you will be responsible for ensuring the smooth operation of our dining room, maximizing customer satisfaction, and driving revenue growth. The ideal candidate will have a strong background in hospitality, excellent leadership skills, and the ability to work well under pressure.Key Responsibilities:

• Oversee daily operations in the dining room, including managing staff, setting up, and conducting pre-service meetings
• Ensure that all guests receive exceptional service, resolving any issues promptly and professionally
• Work closely with the ma--tre d' to maximize seating capacity, manage table turns, and maintain a smooth flow of service
• Coach and develop hospitality employees to meet our high standards of service
• Maintain a clean and organized dining area, adhering to health and safety regulations
• Conduct end-of-shift reviews to identify areas for improvement and implement changes as neededRequirements:
  • At least 5 years of experience in high-volume, fine dining restaurants, preferably in a management capacity
  • Excellent leadership and communication skills, with the ability to motivate and develop a team
  • Strong knowledge of wine, spirits, and cocktails, with the ability to make recommendations and educate guests
  • Proficiency in basic POS, computer, and mobile technologies, including Word, Gmail, Excel, and OpenTableBenefits:
    • $30.00 - $35.00/hour, dependent on experience
    • Potential for quarterly bonuses
    • Paid parking
    • 401k with employer match
    • Health/Medical/Vision/Dental/Mental Health Coverage
    • Daily Meals
    • Paid time off
    • Paid sick time
    • Opportunity for advancementWe are an equal opportunity employer and welcome applications from qualified candidates. If you are a motivated and experienced professional looking to join a dynamic team, please submit your application.

Keywords: Established West Hollywood Restaurant, Santa Barbara , Floor Operations Manager, Executive , West Hollywood, California