Guest Service Expert - Pool
Company: Marriott International, Inc
Location: Santa Barbara
Posted on: September 12, 2024
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Job Description:
Job Number 24158707
Job Category Food and Beverage & Culinary
Location The Ritz-Carlton Bacara Santa Barbara, 8301 Hollister
Avenue, Santa Barbara, California, United States
Schedule Part-Time
Located Remotely? N
Relocation? N
Position Type Non-Management
POSITION SUMMARY - Our jobs aren't just about putting food on the
table that our guests will enjoy until they ask for their bill.
Instead, we want to build an experience that is memorable and
unique - with food and drinks on the side. Our Guest Service
Experts take the initiative and deliver a wide range of services to
make sure that guests enjoy their meal. Whether setting tables,
communicating with the kitchen, interacting and serving guests, or
cleaning work areas and supplies, the Guest Service Expert makes
transactions feel like part of the experience. - No matter what
position you are in, there are a few things that are critical to
success - creating a safe workplace, following company policies and
procedures, upholding quality standards, and ensuring your uniform,
personal appearance, and communications are professional. Guest
Service Experts will be on their feet and moving around (stand,
sit, or walk for an extended time; moving over sloping, uneven, or
slippery surfaces), managing the menu (read and visually verify
information), and taking a hands-on approach to work (move, lift,
carry, push, pull, and place objects weighing less than or equal to
25 pounds without assistance and 50 pounds with assistance; reach
overhead and below the knees, including bending, twisting, pulling,
and stooping). Doing all these things well (and other reasonable
job duties as requested) is critical for Guest Service Experts - to
get it right for our guests and our business each and every time. -
PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D.
equivalent. Related Work Experience: Less than 1 year related work
experience. Supervisory Experience: No supervisory experience.
License or Certification: None - The pay range for this position is
$16.00 to $16.00 per hour and may offer 401(k) plan, earned paid
time off and/or sick leave, stock purchase plan, discounts at
Marriott properties, commuter benefits, employee assistance plan,
childcare discounts and other wellness benefits. -Benefits may be
subject to generally applicable eligibility, waiting period,
contribution, and other requirements and conditions. -Marriott
International is an equal opportunity employer. -We believe in
hiring a diverse workforce and sustaining an inclusive,
people-first culture. -We are committed to non-discrimination on
-any -protected -basis, such as disability and veteran status, or
any other basis covered under applicable law. Marriott
International considers for employment qualified applicants with
criminal histories consistent with applicable federal, state and
local law.
At more than 100 award-winning properties worldwide, The
Ritz-Carlton Ladies and Gentlemen create experiences so exceptional
that long after a guest stays with us, the experience stays with
them. Attracting the world's top hospitality professionals who
curate lifelong memories, we believe that everyone succeeds when
they are empowered to be creative, thoughtful and compassionate. -
Every day, we set the standard for rare and special luxury service
the world over and pride ourselves on delivering excellence in the
care and comfort of our guests. - Your role will be to ensure that
the "Gold Standards" of The Ritz-Carlton are delivered graciously
and thoughtfully every day. The Gold Standards are the foundation
of The Ritz-Carlton and are what guides us each day to be better
than the next. It is this foundation and our belief that our
culture drives success by which The Ritz Carlton has earned the
reputation as a global brand leader in luxury hospitality. As part
of our team, you will learn and exemplify the Gold Standards, such
as our Employee Promise, Credo and our Service Values. And our
promise to you is that we offer the chance to be proud of the work
you do and who you work with. - In joining The Ritz-Carlton, you
join a portfolio of brands with Marriott International. Be where
you can do your best work, begin your purpose, belong to an amazing
global team, and become the best version of you.
Keywords: Marriott International, Inc, Santa Barbara , Guest Service Expert - Pool, Hospitality & Tourism , Santa Barbara, California
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