PRINCIPAL RESEARCHER - CENTRAL STRATEGIC INSIGHTS
Company: Riot Games
Location: Los Angeles
Posted on: October 19, 2024
Job Description:
The Insights discipline helps empower Rioters' decision-making
to be more data-informed. We're an interdisciplinary group of
scientists, consultants, and strategists from all sorts of
backgrounds who join together to represent and advocate for gamers
around the world. We believe that illuminating the globally diverse
experiences, behaviors, and needs of gamers is critical to Riot
living up to our player-focused mission. We're a group united by
our love of games, science, and helping others succeed.
If you are interested in applying for this job, please make sure
you meet the following requirements as listed below.
As a Principal Researcher on the Central Innovation Strategy &
Insights team, you'll be responsible for helping Riot build a deep
understanding of the global gaming audience as well as the
audiences for our particular games. You'll conduct a wide range of
studies and analyses often in partnership with researchers on game
teams - including qualitative interviews and global market surveys
- to inform our holistic understanding of the global gamer
audience, what opportunities we look to get involved in, and the
strategy for games across our portfolio. You'll be part of an
interdisciplinary strategy team working closely with a diverse
group of specialists to turn the findings of your research into
recommendations and action. Your research background coupled with
your deep understanding of data will ensure that you're an
effective advocate for players and can provide strategic guidance
about their wants, needs, and behaviors. This role will report to
the Director of Insights. Responsibilities:
- Work as part of a central team studying the global gaming
audience and the audiences of Riot Games to inform portfolio and
product strategy across all of our games.
- Construct, organize, and execute studies and surveys across a
variety of methods designed to answer business and product strategy
questions.
- Partner with analysts, researchers, and designers to generate
insights and frameworks that'll inform the strategic direction of
various games.
- Be an effective advocate for players and provide strategic
guidance about their wants, needs, and behaviors.
- Provide strategic insights to test teams' assumptions and
inform their actions.
- Share your results with other Rioters in clear, illustrative
presentations.
- Mentor other researchers, helping them learn from your own
experiences. Required Qualifications:
- Bachelor's degree in Psychology, Anthropology, Human-Computer
Interaction, or a related discipline plus at least 8 years of
relevant research experience (an advanced degree can account for 1
to 2 years of experience depending on Master's or PhD).
- Broad experience in quantitative and qualitative research
methods including conducting interviews, focus groups, and online
community studies, as well as performing survey research with deep
expertise in at least one of these areas.
- 3+ years doing research specifically in the games
industry.
- Experience conducting research to answer product or portfolio
strategy questions.
- Experience synthesizing & socializing research results and
distilling results into impactful recommendations for product
leadership.
- Trusted to operate independently regardless of structure and to
have owned larger problems/projects/workstreams. Desired
Qualifications:
- 3+ years of experience working directly with senior executives
(includes clients).
- Familiarity with basic statistical methods for data analysis
(regressions, correlations, factor analyses).
- Experience working with game teams through the entire lifecycle
of the product (development, launch, and live operations).
- Vendor management experience.
- Experience leading complex efforts with multiple collaborators.
For this role, you'll find success through craft expertise and a
collaborative spirit that prioritizes the delight of players. We
will look at your past studies and experience, but for this role,
we also look for dedicated people with a personal relationship with
games. If you embody player empathy and care about players'
experiences, this is the role for you! Our Perks: Riot focuses on
work/life balance, shown by our open paid time off policy and other
perks such as flexible work schedules. We offer medical, dental,
and life insurance, parental leave for you, your spouse/domestic
partner, and children, and a 401k with company match. Check out our
benefits pages for more information. Riot Games fosters a player
and workplace experience that values teamwork embodied by the
Summoner's Code and Community Code. Our culture embraces
differences as a strength, and our values are the guiding
principles for how we approach work. We are committed to putting
diversity and inclusion (D&I) at the center of everything we do
and promoting a fair and collaborative culture where Rioters treat
one another with dignity and respect. We encourage you to read more
about our value of thriving together and our ongoing work to build
the most inclusive company in Gaming. (Los Angeles Only) Base
salary range between $178,800 USD - $249,200 USD + incentive
compensation + equity + 401K with company match + medical, dental,
vision, and life insurance + short and long-term disability + open
PTO. It's our policy to provide equal employment opportunity for
all applicants and members of Riot Games, Inc. Riot Games makes
reasonable accommodations for handicapped and disabled Rioters and
does not unlawfully discriminate on the basis of race, color,
religion, sex, sexual orientation, gender identity or expression,
national origin, age, handicap, veteran status, marital status,
criminal history, or any other category protected by applicable
federal and state law. We consider for employment all qualified
applicants, including those with criminal histories, in a manner
consistent with applicable federal, state and local law, including
the California Fair Chance Act, the City of Los Angeles Fair Chance
Initiative for Hiring Ordinance, the Los Angeles County Fair Chance
Ordinance for Employers, the San Francisco Fair Chance Ordinance,
and the Washington Fair Chance Act. Per the Los Angeles County Fair
Chance Ordinance, the following core duties may create a basis for
disqualifying candidates with relevant criminal histories:
- Safeguarding confidential and sensitive Company data.
- Communication with others, including Rioters and third parties
such as vendors, and/or players, including minors.
- Accessing Company assets, secure digital systems, and
networks.
- Ensuring a safe interactive environment for players and other
Rioters. These duties are directly related to essential operations,
safety, trust, and compliance obligations within our organization.
Please note that job duties may evolve based on business needs and
additional responsibilities may be assigned as necessary to
maintain operational efficiency and security.
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Keywords: Riot Games, Santa Barbara , PRINCIPAL RESEARCHER - CENTRAL STRATEGIC INSIGHTS, Other , Los Angeles, California
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