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Lead Client Services

Company: VirtualVocations
Location: Bakersfield
Posted on: November 7, 2024

Job Description:

A company is looking for a Lead Client Services professional to manage client relationships and support program implementation.



Key Responsibilities

Manage a large set of existing clients and provide regular communications and support
Develop and update program materials, including quarterly newsletters
Support financial institutions in implementing the FICO Score Open Access program and deliver exceptional client experiences


Required Qualifications

Minimum of three years of relevant professional experience in program management, client support, or business analysis
Demonstrated history of delivering high-quality customer experiences
Proven ability to manage multiple tasks/projects simultaneously and prioritize effectively
Experience collaborating within cross-functional teams and contributing to process improvement
FICO product knowledge is a plus

Keywords: VirtualVocations, Santa Barbara , Lead Client Services, Other , Bakersfield, California

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