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Customer Support Specialist

Company: VirtualVocations
Location: Oxnard
Posted on: November 13, 2024

Job Description:

A company is looking for a Customer Support Specialist to address and resolve customer inquiries and issues.



Key Responsibilities:

Respond to customer support tickets and manage high-volume phone calls
Document issues in Confluence and visit court dockets for information
Perform other job-related duties as assigned


Qualifications:

High school diploma or GED required; 1-3 years of customer support or call center experience
Technology-driven with experience in Microsoft Outlook, Excel, and Word
Document manipulation experience
Typing speed of at least 55 wpm
Ability to perform repetitive tasks with accuracy

Keywords: VirtualVocations, Santa Barbara , Customer Support Specialist, Other , Oxnard, California

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