Customer Experience Strategy Leader
Company: VirtualVocations
Location: Norwalk
Posted on: April 6, 2025
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Job Description:
A company is looking for a Value Realization -
Strategy/Enablement Leader.
Key Responsibilities
Lead the design of Customer Transformation Delivery frameworks to
optimize global CX and Service Operations
Build and articulate compelling CX GTM messaging to showcase
platform capabilities
Work with customers to define strategies that enhance satisfaction,
productivity, and business outcomes
Qualifications & Experience
15+ years of experience in CX, Service Operations, or related
fields with leadership experience
Proven ability to translate customer needs into actionable
strategies
Strong analytical skills with a deep understanding of CX metrics
and operational efficiency
Expertise in aligning people, processes, and technology for
scalable solutions
Knowledge of the latest CX trends, digital transformation, and
AI-driven solutions
Keywords: VirtualVocations, Santa Barbara , Customer Experience Strategy Leader, Other , Norwalk, California
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