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Call Center Service Representative

Company: VirtualVocations
Location: Bakersfield
Posted on: November 8, 2024

Job Description:

A company is looking for a Call Center Service Representative to provide customer support in a remote setting.



Key Responsibilities

Manage customer inquiries related to healthcare and insurance
Coordinate multiple components of care for members and customers
Document interactions and follow through with delegated tasks


Required Qualifications

High School Diploma or GED required
Minimum seven years of experience in customer service, healthcare, or health insurance
Familiarity with medical terminology and benefit interpretation
Ability to work independently with minimal supervision
Experience interacting with members and customers

Keywords: VirtualVocations, Santa Barbara , Call Center Service Representative, Sales , Bakersfield, California

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