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Customer Experience Representative

Company: VirtualVocations
Location: Santa Barbara
Posted on: March 22, 2025

Job Description:

A company is looking for a Consumer Experience Representative.
Key Responsibilities

Professionally respond to all incoming customer inquiries via phone, email, live chat, and social media
Maintain high productivity levels while providing exceptional customer service and identifying upsell opportunities
Collaborate with team members to resolve technical issues and assist customers with design specifications

Required Qualifications

Able to work in a fast-paced environment and manage multiple tasks effectively
Must be able to work independently and adapt to new systems quickly
Experience in customer service, preferably in an online retail or ecommerce setting
Comfortable handling difficult situations and maintaining professionalism
Proficient in computer skills, including Word, Excel, PowerPoint, Gmail, and Google Docs

Keywords: VirtualVocations, Santa Barbara , Customer Experience Representative, Other , Santa Barbara, California

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