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Patient Services Specialist

Company: VirtualVocations
Location: Burbank
Posted on: April 5, 2025

Job Description:

A company is looking for an Experienced Patient Services Specialist I.
Key Responsibilities

Handles incoming telephone inquiries and documents interactions accurately
Researches and educates patients on outstanding bills and resolves account receivable errors
Ensures timely responses to service center inquiries and communicates patient balance issues effectively

Required Qualifications

High school diploma or G.E.D.; Associate's degree in a related field preferred
Three years of Call Center experience and one year of billing experience
Six months of remote work experience
Experience in healthcare/medical office customer service preferred
Ability to interpret insurance billing processes and technical skills in Microsoft Suite

Keywords: VirtualVocations, Santa Barbara , Patient Services Specialist, Other , Burbank, California

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